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Patient satisfaction is one of the key components to maintaining a successful healthcare business. In the healthcare industry, it’s vital that patients are satisfied with the services they receive so that they don’t take their business elsewhere. Patient satisfaction is even more vital when running a franchise.
Why is patient satisfaction so important in a franchise? It’s like a snowball effect: a franchise has multiple locations. One bad patient experience can be associated with each one of those locations because those locations are all associated with the business (which, as a franchise, is also its brand). This is why it’s necessary to make sure that patients have a positive experience, and they leave your business feeling satisfied with the services provided.
Having as many happy patients possible is the key to success. Where do you start?
One component is offering flexible hours. Flexible hours allow more customers to have options when scheduling appointments that are best fit for them. Offering shorter appointments is also important for flexibility. In addition to flexible hours and shorter appointments, keeping appointments on schedule is crucial to patient satisfaction. Staying on time is an easy way to keep patients happy and reduces long wait times, and that can lead to a frustrated patient.
Some other patient satisfaction techniques include offering products for the patients to purchase at the PT office. Buying things often leads to ‘material satisfaction’ for patients, which in turn can contribute to overall satisfaction. A side-benefit of offering items for sale is that the business is also generating more revenue. Lastly, offering a variety of PT options for patients allows for a unique physical therapy experience. Different PT options include:
Taking steps to keep your patients satisfied does nothing if you don’t know if it is actually working. Some ways to keep tabs on patient satisfaction:
If you believe you have what it takes to provide excellent physical therapy patient satisfaction, consider becoming part of the Physical Therapy Now franchise. To learn more, visit us at our website or call us at (800) 481- 4582.
There are so many ways to ensure that your business has a positive work environment. So many in fact, we had to share some more with you! A positive work environment is made up of many components, and each one is equally important. Continue reading to learn how to implement more techniques for a positive work environment!
If you think you can successfully and creatively create a positive work environment, consider becoming a franchisee with Physical Therapy Now. We pride ourselves in making sure our employees feel respected and valued in all of our locations across the country. If you are interested in investing with Physical Therapy Now, visit our website or call us at (800) 481-4582.
There are over 150 bursae (bur-SEE) located throughout the human body, and each bursa contains a small amount of a jelly-like, lubricating substance. Bursae are located between bones, tendons, joints, and muscles, including at the shoulders, elbows, hips, knees, and heels. In each location, bursae and serve as cushions to help lessen friction.
Bursitis (bur-SY-tis) is a fairly common condition that occurs when one or more of the bursae become irritated or inflamed, resulting in painful pressure or painful movement at the site. The affected joint may feel stiff and achy and may look red and swollen. The area may hurt more when you move or press on it.
The most common locations for bursitis are in the shoulder, hip, and elbow, although bursitis can also occur in the knee, ankle, buttocks, heel, and at the base of the big toe. The inflammation of the bursae is often near a joint that is involved in frequent, repetitive motions, or at a position that applies pressure on the bursae at a particular joint.
When the elbow is affected by bursitis, it is commonly called , although it is not necessarily related to tennis. In the U.S., between 1 and 3 percent of Americans will be affected, and half of all tennis players will experience tennis elbow, typically between 30 and 50 years of age. Tennis elbow can also result from daily activities, such as sports activities with a high frequency of throwing.
Follow these tips for time-honored approaches to lessen and prevent bursitis flare-ups:
Most patients respond well to nonsurgical management of bursitis using these approaches:
However, the number of injections should be limited, since prolonged corticosteroid injections can damage surrounding tissues. Steroids may also raise the patient’s blood pressure when used too long, and the risk of infection is increased with steroid use.
Surgical treatments: In rare cases, when bursitis has not resolved within 6 to 12 months with nonsurgical treatment, surgery may be needed to remove the damaged part of a tendon in order to relieve the pain. On a positive note, 80 to 95% of bursitis patients recover without surgery
Has the pain of bursitis interrupted your daily routine? Our highly skilled physical therapists are here to help! Call us at 1 (800) 481-4582 today.
One of the most important components to having a successful businesses is maintaining a positive work environment. It’s important that employees feel valued, respected, and safe because this affects their mental attitude and their willingness to work for your company. According to Bplans, “Creating a positive work environment will yield far better results for employees and your company.”
A positive work environment is crucial to ensure the success of a franchise. Think about it: word or mouth travels quickly from location to location. The way employees are treated is almost always on the forefront of those traveling conversations, so make sure your employees feel appreciated and respected.
Creating a positive work atmosphere may sound great, but it requires a little work for the managers and/or owners of the business. It must be done in a way that benefits and satisfies everyone. Implementing the following tips can be tough at first, but once in place, become easy to maintain.
Here at Physical Therapy Now, we work tenaciously to ensure the happiness of our employees at each one our franchise locations. If you believe you have what it takes to create a great positive work environment, consider becoming a franchisee with Physical Therapy Now. We are always looking for innovative and new ways to make our business better for everyone involved. Call us at (800)-481-4582 or visit us at our website for more information.
A torn meniscus is a painful knee injury that commonly occurs in athletes; however, athletes aren’t the only people who can suffer from a torn meniscus. Each knee has two c-shaped menisci cartilage pads that serve as shock absorbers for our body weight. According to John Hopkins Medicine, “Meniscus tears usually take place when an athlete twists or turns their upper leg while their foot is planted and their knee is bent.”
Anyone participating in these types of movements can be in danger of tearing their meniscus. In fact, a torn meniscus is one of the most common knee injuries, so anyone can suffer from them regardless of age or activity.
When the meniscus is torn, the person typically describes feeling a “pop” in the knee, followed by significant pain. After the initial tear, there can also be:
No meniscus tear will heal fully on its own, but sometimes surgical intervention is not necessary, and other treatment options are available. There are two types of meniscus tears to increase the likelihood of a full recovery, both require different courses of treatment. The first meniscus tear type is a tear that occurs in the inner two-thirds of the meniscus. This type of tear cannot heal on its own and requires surgical intervention due to the lack of blood flow in that area of the meniscus. The second type is a tear that occurs on the outer one-third of the meniscus. This area has a good blood supply, resulting in blood cells regenerating the meniscus tissue. This type of tear can heal on its own but still may require non-surgical treatment to help guide the injury to heal, such as physical therapy.
Physical therapy is an excellent treatment option for meniscus tears that don’t require surgery but still need to heal properly. Additionally, even if you have surgery to heal a torn meniscus, physical therapy is a must-do following surgery to help your knee rehabilitate. Physical therapy helps regain your range of motion, strength, and control in your knee.
A torn meniscus is a serious and painful knee injury that can be debilitating and will undoubtedly make every-day tasks painful and/or challenging. However, our skilled teams at Physical Therapy Now can help you on your recovery journey. If you have torn your meniscus and want to learn more about non-surgical healing options, call us to schedule your first appointment at (800) 481-4582. Let’s get started!
Whether you’re recovering from illness or an injury, our physical therapists (PTs) at Physical Therapy Now are here to help you rebuild your strength, coordination, and mobility after sports injuries, injuries sustained in motor vehicle collisions, chronic conditions, surgical recovery procedures and more.
Functional mobility is our ability to move in and around our immediate environment. Getting out of bed, walking, sitting down, and getting up from the kitchen table are all examples of functional mobility.
During certain illnesses and injuries, there can be limitations in a person’s ability to move in the usual way. Muscle strength can weaken from lack of use, and this can impair balance and coordination, resulting in decreased speed and accuracy of movement. Pain or muscle spasms can also limit a person’s ability to move in a typical way.
In recovering from illness or injury, you may need assistance from another person to get in and out of bed or a chair, or to walk. An assistive device, such as a cane or a walker, can help a person maintain balance in support of the ability to walk. How much assistance is needed depends on the severity of the illness or injury.
Goals of physical therapy include rebuilding strength and coordination, reducing pain, and improving quality of life.
Hospital-based physical therapists assess the patient’s level of functional mobility each day. These daily assessments by the PT help to determine a patient’s readiness to return home.
Physical therapists also help by assessing a patient in office settings, as well as the patient’s functional mobility at home. The PT often performs a gait evaluation in analyzing how the person walks and provides ideas and suggestions on how to create a safe home environment for mobility. Strategies are also shared to improve walking ability.
The severity of your illness or injury will guide your physical therapist in how much assistance to provide during your recovery. The levels of assistance are:
If you are currently experiencing limited functional mobility, your physical therapist is educated and trained to help you improve your mobility. Keep in mind that the repetition of practice gradually helps to build strength and coordination toward increasingly greater motor control over time.
Our PTs provide therapies that are designed with each patient’s specific needs in mind, including:
Do you need assistance in regaining your strength and mobility so you can walk again? Call Physical Therapy NOW at 1-800-481-4582 to schedule your appointment today!
You’re now in a position where investing in a franchise is not a far reach. You have your finances in order, you know a getting a great loan is promising, and you’ve been researching aggressively to find a franchise that is a good fit. So how do you narrow down the options and make sure you pick the right one?
There are may unique stories from franchisees about how their franchise journey came to be. Here at Physical Therapy Now, our franchisees come from all walks of life; we have Physical Therapy Assistants that decided to take their careers to another level, we have people who are purely in it from an investor role, we have people who have never worked in the physical therapy field, and so many others with unique stories.
Once you become a franchisee, you’ll have your own story too, but first, you have to get there.
So how do you make that happen? Fiona Simpson, a Senior Contributor at Forbes.com has an interesting suggestion: She recommends treating the search for a franchise in the same manner that one might treat the search for a lifelong companion.
“Before launching enthusiastically into the quest for their perfect match, a prospective franchisee should take time to carefully consider their own wants and needs,” Simpson writes. “Carrying out an analytical assessment at each stage of the developing relationship will hopefully ensure that a franchisee doesn’t leap into a commitment blinded by lust and that the ensuing franchise partnership is a long and happy one.”
Might there be merit in this thought process? Perhaps. Consider these five points that oddly correlate with a person-person relationship:
Simpson might be on to something. So, to make sure you choose the RIGHT business, take her advice to go on a “date.”
She writes, “A proper “date” between franchisor and prospective franchisee could be arranged by either the would-be investor attending a Franchise Discovery Event or a one-to-one meeting, depending on factors such as timing, location, and the brand’s own recruitment procedures.”
Are you ready for a “date” with Physical Therapy Now? It’s our treat! Give us a call to explore our investment options and take a look at our 7-Step application process to learn more. We’ve recently been listed Forbes’ Top 100 New Franchises, so you can’t go wrong. Contact us today at (800) 481-4582.
When you become a franchisee and invest in a solid franchise operation, the benefits are two-fold. Franchisees make a profit for themselves, and in turn, the franchisor is able to expand its business and increase its profits as well. Take Physical Therapy Now: Our operation is a prime example of a franchise company that is exceeding financial expectations not only for the corporate side but for franchisees as well.
So, what is the simple answer to the question, “Do franchises make money?” Yes, they do, but only if it is a well-run franchise.
For a franchise location to be successful, it must fulfill a variety of different components that come together to ensure it is both profitable and sustainable. Some of the different elements to a successful franchise include having successful systems that are already in place and making sure those systems are easily “teachable” for franchisees.
Additionally, there needs to be a strict vetting process for franchisees to ensure that each location is well run and maintained. Franchise businesses also need to be in great locations that are both visible and easily accessible. And last, (but far from least), each location must provide excellent customer service.
With so many franchises across the country, it may be a difficult decision to choose one that is right for you. In the past, some franchisors have not been able (or refused) to answer questions about their profit potential. This could be due to the difficulty of accessing reliable information across the entire franchise network.
However, franchise operations now are becoming more open about corporate and franchisee profits, allowing franchisees to have more visibility before they make their final decision. Forbes says “By 2016 two-thirds of all franchisors provided some financial disclosure because buyers demanded more information.”
Those franchises disclosing more financial information are arguably growing faster because buyers tend to invest in franchises that help them understand whether or not the business is right for them and their potential business objectives. With franchise financial information more readily available now than ever before, it’s easier for would-be franchisees to make an educated and informed investment decision.
Becoming a franchisee is not an easy decision, and sometimes it’s challenging to find a place to begin.
Here are some tips on what you need to do:
If you are considering investing in a franchise, look into Physical Therapy Now. Our 34-billion-dollar industry is rapidly expanding due to the stability of the physical therapy and occupational therapy industries. If becoming a Physical Therapy Now franchisee piques your interest, call us at (800) 481-4582 to get started and our franchise team will answer any questions you have. Make the call today!
Vertigo is a condition that affects how your balance works in your inner ear, and it is usually caused by an underlying vestibular disorder. However, vertigo can also be caused by problems in specific areas of the brain. According to Medical News Today, “Vertigo is a feeling of dizziness or spinning, occurring with or without any movement. It is caused when the brain feels the body is off balance even though it is not.”
Vertigo can be a symptom of an underlying medical condition or sometimes multiple underlying medical conditions. Symptoms of vertigo can range anywhere from a few minutes to a few hours and symptoms may also come and go at random. Studies show that approximately 69 million people experience vertigo in their lifetime, so, it’s important to understand the causes and symptoms of vertigo so sufferers can receive the appropriate course of treatment.
The primary symptom of vertigo is dizziness or spinning. However, there are many other symptoms which include:
Vertigo can be caused by several underlying medical conditions including inner ear infections, benign paroxysmal position vertigo (BPPV), vestibular neuritis, and Meniere’s disease. BPPV is the most common cause of both vestibular disorder and vertigo.
According to CBS News, “BPPV can occur when calcium builds up in the canals of the inner ear, causing brief dizziness that lasts from 20 seconds to one minute. It is usually brought on by trauma to the head or by moving the head in certain positions.” BPPV can be caused a traumatic event, such as a car accident.
There are three primary treatment options for vertigo, the first being to attempt to allow vertigo heal on its own. In many instances, the brain can compensate for changes to the inner ear and restore the body’s balance naturally. Medications, such as steroids, are also a treatment option. However, this medication treats inflammation and water build up in the inner ear and will not address dizziness, which is the primary symptom.
For people who experience recurrent episodes of vertigo, (which is very common) physical therapy may be the best option. Vestibular rehabilitation is a type of physical therapy that helps train the central nervous system to resolve inner ear problems.
If recurrent vertigo is inhibiting you from participating in normal daily activities, physical therapy may be what’s best for you. Here at Physical Therapy Now, we assist and guide patients through a series of exercises to help alleviate the persistent symptoms caused by vertigo. If you live in the Miami-Dade area, call us at (800) 481-4582 or visit us at www.physicaltherapynow.com to learn more about our state of the art physical therapy treatment facilities. You’ll be glad you did!
You’re finally moving more aggressively into those thoughts of buying a franchise. That’s great news, because now, more than ever is a great time to make that investment. Perhaps it’s a booming economy or consumer confidence, maybe even a little luck, but here at Physical Therapy Now, our franchise businesses are growing at a wonderful pace. There are numerous reasons why this is happening, and one topping the list is that our franchisees are what makes our business a huge success.
So, how did they get to the point they are now? What did it take to be a part of this Entrepreneur listed headline making franchise operation? Read on to find out what they did – and how you can do it too!
Not one of the franchisees at Physical Therapy Now make an uninformed decision. They did in depth research of the how the franchise operation industry works, other franchise businesses – and yes, Physical Therapy Now.
When you need customers, you need a location that isn’t only visible but easily accessible as well. Ample parking, ease of access and multiple locations absolutely play a key role in why Physical Therapy Now has reached such a high level of success.
Perhaps they didn’t want to go it alone, or maybe it wasn’t financially possible to become a solo franchisee – but, did our franchisees give up? No way. Getting an investor or investors is a common practice in the franchise business, and without it, some franchisees wouldn’t have been able to open their businesses.
It’s easy to make a rash decision when you see a company like Physical Therapy Now growing so rapidly. We know… it’s an exciting adventure! However, it is imperative that you choose the company with which you will be working with great care. No rushing. Take your time and make informed choice.
Entrepreneur recently featured an article with some great franchise tips. Like us here at Physical Therapy Now, they recommend contacting the franchisor corporate offices during your researching process.
The author, Mark Siebert writes, “It will typically be able to provide you with a wealth of information, including the franchise disclosure document (FDD), franchise brochures or other promotional materials, links to franchisee testimonials, and perhaps information on the industry in general.”
Another great tip: get to franchise trade shows.
“Franchise shows in particular will give you an opportunity to speak with several hundred franchisors from a variety of industries in just a couple of days,” Siebert says.
A trade show is how one of our newest franchisees discovered Physical Therapy Now – and she’s set to open not just one… not two… but THREE Physical Therapy Now locations! Kim Johner’s first location in Cape Coral is set to open in the coming weeks.
Are you ready to learn more about the franchise side of Physical Therapy Now? Head to our franchise web page to learn more or give us a call at (888) 481-4582. We’d love to hear from you!
