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5 Remote Management Tips For Franchises

In today’s world, technology is becoming more prevalent, and it’s making running a franchise easier than ever before. For example, 10 or 15 years ago, it would have been impossible for a business owner to live anywhere else than where their business was located. Now, thanks to remote management and a little innovation, franchise owners can live where they want while still managing their business.

Read on for 5 Remote Management Tips for Franchisees to make remote management a smashing success.

Meet Regularly

Communication is one of the most important business tools and it’s even more important if you are managing a business long distance. Hold weekly meetings to make sure everyone is on the same page. Mondays are a great day to hold these meetings, as it sets the tone for the rest of the week. It’s best to meet as a group in the same place (if possible) and you can run or join the meeting using a remote communication system such as Skype, Facebook, High-Five, Facetime or any other online communication system.

Have Clear Expectations

Some employees aren’t used to not having their boss or owner present, so they may feel as if they can do as they please. Set clear expectations for them; your employees need to know that just because you aren’t there, that doesn’t mean they have free reign to do whatever they want. Jobs still need to be done (and done well) so your business continues on its path to success.  Hiring employees that are responsible, independent and professional self-starters is a great place to start.

Be Accessible

Accessibility is key when you are remotely managing. Your staff needs to be able to each you easily. Make sure your cell phone is always on and with you. If you don’t want to be 100% accessible to everyone on your staff, make sure your contact information is in the hands of someone who won’t abuse that accessibility. Additionally, be sure to respond to emails and all communications other in a timely manner.


To stay in the loop, make sure you have your own checklist of things to communicate about with your staff. For example, have there been any issues with patients? Any billing disputes with patients or insurance companies? Are all expectations being met? These are the types of questions you need to be regularly asking to stay up to date and make sure everything is running smoothly.

Make An Appearance

Although you may be remote, be sure to make an appearance in your office now and then, scheduled or not. This shows employees two things: one, is that just because you are away doesn’t mean you don’t care about them or the business. Secondly, it shows that you are still present, and everyone needs to be on task even if you aren’t always there. Unscheduled appearances can further reinforce the latter point.

Physical Therapy Now Franchise

Luckily, here at Physical Therapy Now we know that remote managing is doable and can be very successful with our franchise model. If you are interested in becoming a franchisee but are worried about distance, Physical Therapy Now can work with your needs. Call us at (800) 481-4582 or visit our website for more information. Make the call today!


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