physical therapists | Physicaltherapynow.com

At Physical Therapy Now, we believe healing should never be delayed by distance, traffic, or a busy schedule. That’s why we’ve integrated telehealth physical therapy into our services, so you can access expert care from the comfort of your home. Whether you’re managing pain, recovering from surgery, or following a long-term treatment plan, telehealth brings physical therapy to your screen without compromising quality.
Telehealth Physical Therapy uses secure video conferencing technology to connect you with a licensed physical therapist in real time. Just like an in-person session, your therapist: evaluates your condition, guides you through customized exercises, offers education on posture, movement, pain management, tracks your progress and adjusts your treatment plan. All you need is a smartphone, tablet, or computer with internet access.
You might be surprised by how much can be done remotely. Common conditions we treat through telehealth include: back and neck pain, shoulder, hip, and knee pain, post-operative recovery, balance and fall prevention, arthritis joint stiffness and general deconditioning or mobility issues.

For cases requiring hands-on treatment, we may use a hybrid model, starting with telehealth and transitioning to in-clinic care when appropriate. Studies show that virtual physical therapy can be just as effective as in-person visits for many conditions, especially when combined with regular follow-up and a clear home exercise plan. At Physical Therapy Now, we’re proud to offer this modern solution while maintaining the same personalized, high-quality care our patients know and trust.

¨If you or someone you know might need physical therapy, please call us at 305-570-1633, or if you are interested in opening a Physical Therapy Franchise. Email us franchise@physicaltherapynow.com or visit our website at https://physicaltherapynow.com/franchise/

Pain is something most of us experience at some point in life. But not all pain is the same. Some types come on suddenly and go away quickly, while others linger for months or even years. Understanding the difference between acute and chronic pain is key to managing your health—and physical therapy can play a major role in treating both.

Acute pain is short-term pain that usually comes on suddenly and is directly related to a specific injury, illness, or event. It acts as a warning sign from your body that something is wrong. Common causes of acute pain include sprained ankle, post-surgical pain, back strain from lifting something heavy. Acute pain typically lasts a few days to a few weeks, depending on the cause. As the body heals, the pain gradually goes away.
Chronic pain lasts longer—usually 12 weeks or more, even after the original injury or condition has healed. It may start as acute pain but persist due to nerve involvement, inflammation, or other complex changes in the body’s pain signaling system. Chronic pain can interfere with sleep, mood, physical activity, and overall quality of life. Common causes of chronic pain include arthritis, fibromyalgia, long-term back or neck pain and nerve damage. Whether you’re dealing with a sudden injury or struggling with long-term pain, physical therapy offers a safe, drug-free, and highly effective solution. By targeting the source of your pain and teaching you how to move better, PT helps you recover faster, stay stronger, and feel more in control.

As healthcare reimbursement continues to decline and operational costs rise, many organizations are searching for ways to optimize billing and increase revenue per outpatient therapy visit. One question we’ve heard more frequently is: “Can a hospital bill HCPCS code G0463 every time a patient receives outpatient physical, occupational, or speech therapy?” To help clarify this issue, we’re breaking down what G0463 represents, when it can be billed, and why it does not apply to therapy-specific revenue codes. According to the 2025 HCPCS Level II coding manual, G0463 is defined as: “Hospital outpatient clinic visit for assessment and management of a patient.” This code is used by hospitals to report clinic visits where evaluation, treatment planning, and coordination of care occur in a hospital outpatient setting.

Hospitals are allowed to bill G0463 for outpatient clinic visits that involve assessment and management services. These are typically medical or primary care-related appointments, not therapy services. To be valid, G0463 must be paired with a supporting revenue code that aligns with clinic or evaluation-type services. Hospitals should not bill G0463 when a patient attends an outpatient therapy session for physical, occupational, or speech therapy. The revenue codes associated with therapy services (042x, 043x, 044x) are not aligned with the clinic-based evaluation and management services required for billing G0463. Trying to bill G0463 in this context could lead to denials, compliance issues, or audit risk. As hospitals and therapy clinics navigate financial pressures, it’s important to optimize billing within the rules. While G0463 can be a valid code for hospital-based outpatient clinic visits, it does not apply to therapy services billed under the appropriate therapy revenue codes.

One of the most common questions we hear at Physical Therapy Now is:
“Do I need a referral from my doctor to start physical therapy?”

The answer depends on where you live and your insurance plan—but in many cases, the answer is: NO, you don’t!
Thanks to something called Direct Access, patients in many states can go straight to a licensed physical therapist without needing a physician’s referral. Direct Access means you have the legal right to seek evaluation and treatment from a physical therapist without a referral from a doctor or specialist. It’s designed to give patients quicker access to care—especially important when you’re in pain or recovering from an injury. As of now, all 50 U.S. states allow some form of Direct Access, although the rules vary slightly from state to state. Skipping the referral process can save you time (no waiting for another doctor’s appointment), start your recovery sooner and reduce out-of-pocket expenses,especially if a doctor visit would cost you extra. It puts you in control of your health and recovery without unnecessary delays.

Even though Direct Access is allowed in many cases, your insurance plan might still require a referral or prescription to approve coverage. Here’s when you might need one: If your insurance mandates a referral for reimbursement, if you’re covered by Medicare, which often requires documentation from your physician and if your state has restrictions. You don’t always need a doctor’s referral to start physical therapy—and that’s great news if you’re ready to feel better, move better, and get back to doing what you love. Thanks to Direct Access, many patients can begin treatment right away.

In today’s fast-moving world, convenience and access to healthcare are more important than ever. At Physical Therapy Now, we’re proud to be at the forefront of innovation in patient care—including the integration of telehealth physical therapy across our franchise locations nationwide.

Why Telehealth in Physical Therapy?
Telehealth isn’t just a trend—it’s a transformative tool that breaks down barriers to care. Whether a patient is managing a chronic condition, recovering from surgery, or looking for mobility solutions, virtual physical therapy offers safe, effective, and flexible care from the comfort of home.

Here’s how we’re making it work for our patients and franchisees:

1. Personalized Virtual Evaluations
Our telehealth platform allows licensed physical therapists to perform comprehensive initial evaluations via secure video sessions. Using guided assessments and patient-reported symptoms, we create customized care plans that mirror the precision of in-person visits.

2. Home-Based Exercise Programs (HEPs) with Real-Time Coaching
Through live telehealth sessions, our PTs guide patients through their home exercise programs, providing real-time corrections, encouragement, and education to ensure proper form and progress. These sessions increase accountability and drive better outcomes.

3. Post-Operative Check-Ins & Pain Management
Post-op recovery can be stressful. We offer virtual follow-ups to monitor healing, adjust rehab plans, and provide support—especially valuable for patients with limited mobility or transportation challenges.

As physical therapy evolves, many patients and providers alike wonder: Can physical therapists perform diagnostic services, particularly for Medicare patients? The short answer is yes — under specific conditions. Physical therapists can perform certain diagnostic tests on Medicare patients, but only if they are board certified in clinical electrophysiology by the American Board of Physical Therapy Specialties (ABPTS). Additionally, the service must be permitted under the physical therapist’s state law.
Medicare (CMS) recognizes board-certified PTs to provide the following tests:
1. Electromyography (EMG)
This test measures muscle response or electrical activity in response to nerve stimulation of the muscle.
2. Nerve Conduction Velocity (NCV)
Used to assess how fast electrical signals move through your peripheral nerves.
3. Sensory Evoked Potentials (SEPs)
Tests how the brain responds to sensory input like sight, sound, or touch — often used to evaluate neurological disorders.
Diagnostic testing like EMGs, NCVs, and SEPs can play a crucial role in identifying the source of pain or dysfunction — helping physical therapists create more targeted treatment plans. When performed by a board-certified clinical electrophysiology specialist, these services are recognized and reimbursable under Medicare, as long as your state law allows it. Physical therapists who are board certified in clinical electrophysiology have a unique opportunity to expand their scope of services by offering diagnostic testing such as EMGs, NCVs, and SEPs — with full recognition and reimbursement from Medicare, provided state laws permit it. These services not only support more precise treatment planning but also reinforce the role of physical therapists as key contributors in the diagnostic process.

When treating a patient for one condition, such as neck pain, who later returns with a new physician order for a different issue like shoulder pain, your next steps depend on clinical judgment. If the therapist determines the shoulder condition is related to the neck, a reevaluation may be appropriate. However, if the shoulder issue is completely unrelated, a new evaluation should be performed. Keep in mind that whether a second evaluation is reimbursable depends on the specific insurance carrier. For Medicare beneficiaries, your plan of care will vary based on the referring physician(s). If the same physician referred the patient for both issues, you can create an updated plan of care that includes both conditions and obtain a dated signature from that physician. If two different doctors are involved one for the neck and one for the shoulder—you have two options: either one physician agrees to assume responsibility for both conditions and signs a combined plan of care, or you must maintain two separate plans of care, each with the appropriate physician’s certification and recertification. In such cases, it may be helpful to document separate treatment notes if both conditions are addressed during the same visit. Furthermore, if the neck treatment is billed to Insurance A and the shoulder treatment to Insurance B, the shoulder should be considered a separate episode, requiring a new evaluation and separate medical records for each condition. Proper documentation and compliance with insurance policies are essential to ensure accurate billing and optimal patient care.

As a private practice owner who has chosen to operate out-of-network (OON) with insurance companies, one of the most important billing decisions you’ll face is whether to submit claims to insurers on behalf of your patients or provide them with a superbill for self-submission. If you decide to submit the claim yourself, you have two options: accept assignment or not accept assignment. Accepting assignment means the insurer pays you directly for the portion they cover, and the patient pays only their cost-sharing amount (copay or coinsurance). However, keep in mind that insurers aren’t required to honor assignment and may still send the payment to the patient. If you choose not to accept assignment, the patient pays your full rate upfront, and the insurer reimburses them directly for the covered portion—this is common with PPO plans but may not apply to Medicare Advantage or TRICARE plans. Alternatively, if you don’t want to submit any claims at all, you can either give the patient a superbill or simply charge your cash rate and provide no documentation for reimbursement. A superbill is an itemized receipt that includes essential details like diagnosis codes (ICD-10), service codes (CPT), charges, provider and therapist information, and patient identifiers. This allows the patient to seek reimbursement directly from their insurance carrier.

When it comes to physical therapy, most people think of exercises, stretches, and treatments designed to help the body heal from injury, surgery, or chronic pain. But did you know that nutrition plays a crucial role in supporting the healing process and optimizing the results of physical therapy? Proper nutrition can not only accelerate recovery but also help prevent further injury, boost energy levels, and improve overall performance.
Protein is a key player when it comes to repairing and rebuilding muscles, especially after injury or surgery. Physical therapy often involves strengthening exercises that challenge the muscles. Consuming an adequate amount of protein can provide the body with the necessary building blocks (amino acids) to rebuild muscle fibers and tissues.
After an injury or surgery, inflammation can cause pain, swelling, and stiffness. Fortunately, certain foods have anti-inflammatory properties that can reduce swelling and promote healing. These key nutrients include omega-3 fatty acids, antioxidants, curcumin and ginger.

¨If you or someone you know might need physical therapy, please call us at 800-481-4582, or if you are interested in opening a Physical Therapy Franchise. Email us franchise@physicaltherapynow.com or visit our website at www.physicaltherapynow/franchise¨

Improving posture is essential for reducing strain on the muscles, joints, and ligaments, which can help prevent pain and improve overall body alignment. Here are some practical tips and exercises you can follow to improve posture.
Awareness is key so start by becoming more mindful of your posture throughout the day. Whether you’re sitting, standing, or walking, pay attention to how your body is aligned.
Use Posture Check Reminders, set reminders on your phone or use sticky notes in your workspace to remind yourself to check and correct your posture every hour.
Choose a chair and sit with your back supporting the natural curve of your lower back. Sit with your feet flat on the floor, knees at a right angle, and avoid slumping or leaning forward. Sitting for long periods can lead to poor posture. Stand up, stretch, or walk around every 30-60 minutes to prevent stiffness and maintain good alignment. Proper sleep position benefit in your posture also.
Improving your posture takes time and consistency, but by incorporating these tips and exercises into your daily routine, you can build better posture habits and reduce the risk of discomfort or pain.

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